Milliman Business Analyst Interview Questions + Guide in 2025

Milliman is a global consulting firm that provides market-leading services and solutions, focusing on critical issues such as healthcare financing, risk management, and business transformation.

As a Business Analyst at Milliman, you will support consulting efforts primarily with pharmaceutical manufacturers by tackling key data-driven questions in the healthcare field. Your responsibilities will include analyzing complex databases, summarizing findings through various forms of communication, and developing project plans to enhance client delivery. A successful Business Analyst at Milliman will demonstrate strong analytical skills, an ability to build trusted relationships with clients, and a proficiency in communicating technical results to audiences less familiar with the underlying data. This role aligns with Milliman's commitment to providing strategic insights through data analytics while fostering a collaborative team environment.

Preparing for this interview guide will equip you with an understanding of the expectations and skills required for the Business Analyst role at Milliman, helping you present yourself as a strong candidate during your interview.

The interview process for a Business Analyst role at Milliman is structured to assess both technical and interpersonal skills, reflecting the company's commitment to data-driven decision-making and client relationship building. The process typically includes several key stages:

1. Initial Screening

The first step is an initial screening, which usually takes place via a phone call with a recruiter. This conversation lasts about 30 minutes and focuses on your background, skills, and motivations for applying to Milliman. The recruiter will also provide insights into the company culture and the specifics of the Business Analyst role, ensuring that you understand the expectations and responsibilities.

2. Technical Interview

Following the initial screening, candidates typically undergo a technical interview. This may be conducted via video conferencing and involves a deeper dive into your analytical skills and experience with data analysis tools. You may be asked to demonstrate your proficiency in software such as Microsoft Excel, PowerPoint, and any quantitative analysis tools you have used, such as Python, R, SAS, or SQL. Expect to discuss your previous projects and how you approached data-driven problems.

3. Behavioral Interview

The next stage is a behavioral interview, which assesses your soft skills and cultural fit within the team. This interview often involves situational questions that explore how you handle challenges, work in teams, and build relationships with clients. You may be asked to provide examples of past experiences where you demonstrated problem-solving abilities, time management, and effective communication.

4. Case Study or Practical Assessment

In some instances, candidates may be required to complete a case study or practical assessment. This task simulates real-world scenarios you might encounter as a Business Analyst at Milliman. You will be expected to analyze data, draw insights, and present your findings in a clear and concise manner, showcasing your analytical thinking and presentation skills.

5. Final Interview

The final interview is typically with senior team members or leadership. This stage is more conversational and focuses on your long-term career goals, your interest in the healthcare industry, and how you envision contributing to Milliman's mission. It’s also an opportunity for you to ask questions about the team dynamics, company culture, and potential career paths within Milliman.

As you prepare for these interviews, it’s essential to reflect on your experiences and how they align with the responsibilities of a Business Analyst at Milliman. The next section will delve into specific interview questions that candidates have encountered during the process.

Here are some tips to help you excel in your interview.

Understand the Role and Responsibilities

Before your interview, take the time to thoroughly understand the responsibilities of a Business Analyst at Milliman. Familiarize yourself with the key tasks such as utilizing analytical skills to answer data-driven questions, analyzing complex databases, and developing project plans. Being able to articulate how your skills and experiences align with these responsibilities will demonstrate your preparedness and genuine interest in the role.

Emphasize Communication Skills

Given the emphasis on forming trusted relationships with clients and communicating technical results to non-technical audiences, it’s crucial to showcase your communication skills. Prepare examples that highlight your ability to convey complex information clearly and effectively. Practice explaining technical concepts in simple terms, as this will be a key aspect of your role.

Showcase Your Analytical Mindset

Milliman values candidates who are naturally curious and self-starters. Be prepared to discuss instances where you tackled unfamiliar tasks or solved complex problems using analytical thinking. Highlight your experience with data analysis tools and methodologies, and be ready to discuss how you can apply these skills to real-world healthcare challenges.

Prepare for Behavioral Questions

Expect behavioral interview questions that assess your problem-solving abilities and how you handle challenges. Use the STAR (Situation, Task, Action, Result) method to structure your responses. For example, you might be asked to describe a time when you struggled with a new task. Prepare a concise story that illustrates your resilience and adaptability.

Familiarize Yourself with Milliman’s Culture

Milliman places a strong emphasis on mentorship, professional development, and building relationships. Research the company’s values and culture, and think about how you can contribute to and thrive in this environment. Be ready to discuss how you value collaboration and continuous learning, as these traits align with Milliman’s mission.

Be Ready to Discuss Your Technical Skills

While the role may not require deep technical expertise, familiarity with tools like Microsoft Excel, PowerPoint, and data analysis software (e.g., Python, R, SQL) is essential. Be prepared to discuss your proficiency with these tools and how you have used them in past projects. If you have experience with data visualization or project management software, be sure to mention that as well.

Follow Up Respectfully

After your interview, send a thank-you email to express your appreciation for the opportunity to interview. This is not only courteous but also reinforces your interest in the position. If you haven’t heard back within the timeframe discussed, it’s acceptable to follow up politely to inquire about your application status.

By preparing thoroughly and demonstrating your alignment with Milliman’s values and the specific requirements of the Business Analyst role, you will position yourself as a strong candidate. Good luck!

In this section, we’ll review the various interview questions that might be asked during a Business Analyst interview at Milliman. The interview will likely focus on your analytical skills, problem-solving abilities, and your capacity to communicate complex data insights effectively. Be prepared to discuss your experiences and how they relate to the responsibilities outlined in the internship description.

Analytical Skills

1. Describe a time when you had to analyze a large dataset. What tools did you use, and what was the outcome?

This question assesses your analytical capabilities and familiarity with data analysis tools.

How to Answer

Discuss the specific dataset you worked with, the tools you utilized (like Excel, SQL, or Python), and the insights you derived from the analysis. Highlight how your findings impacted the project or decision-making process.

Example

“I analyzed a dataset containing patient records to identify trends in medication adherence. Using SQL, I extracted relevant data and then visualized the results in Excel. My analysis revealed a significant drop in adherence rates among a specific demographic, prompting our team to develop targeted interventions.”

2. How do you prioritize tasks when working on multiple projects?

This question evaluates your time management and organizational skills.

How to Answer

Explain your approach to prioritization, such as using project management tools or methods like the Eisenhower Matrix. Emphasize your ability to meet deadlines while maintaining quality.

Example

“I prioritize tasks by assessing their urgency and impact. I use a project management tool to track deadlines and progress. For instance, during my last internship, I had to balance multiple reports; I focused on those with the nearest deadlines while ensuring I allocated time for thorough analysis.”

Communication Skills

3. Can you give an example of how you communicated complex data to a non-technical audience?

This question tests your ability to convey technical information clearly.

How to Answer

Share a specific instance where you simplified complex data for a non-technical audience. Highlight the methods you used, such as visual aids or analogies.

Example

“I presented a complex analysis of healthcare costs to a group of stakeholders unfamiliar with data analytics. I used simple charts and graphs to illustrate key points and provided a summary of findings in layman's terms, which helped them understand the implications for our budget planning.”

4. Describe a situation where you had to build a relationship with a client or stakeholder. How did you approach it?

This question assesses your interpersonal skills and ability to foster relationships.

How to Answer

Discuss your approach to relationship-building, emphasizing active listening, empathy, and follow-up. Provide an example that illustrates your success in this area.

Example

“I worked closely with a healthcare provider to understand their needs for a new reporting tool. I scheduled regular check-ins to gather feedback and ensure we were aligned. This open communication built trust, and they appreciated my commitment to addressing their concerns.”

Problem-Solving Skills

5. Tell me about a time you faced a significant challenge in a project. How did you overcome it?

This question evaluates your problem-solving abilities and resilience.

How to Answer

Describe the challenge, your thought process in addressing it, and the steps you took to resolve it. Highlight any positive outcomes resulting from your actions.

Example

“During a project, we encountered unexpected data discrepancies that threatened our timeline. I organized a team meeting to identify the root cause and delegated tasks to investigate. By collaborating closely, we resolved the issue and delivered the project on time, which strengthened our team’s cohesion.”

6. How do you ensure the quality of your work when analyzing data?

This question assesses your attention to detail and commitment to quality.

How to Answer

Discuss the methods you use to verify data accuracy and the steps you take to ensure your analysis is reliable. Mention any tools or processes you follow.

Example

“I ensure quality by cross-referencing data sources and conducting thorough checks at each stage of my analysis. For instance, I use Excel functions to validate data integrity and perform peer reviews to catch any potential errors before finalizing reports.”

Technical Skills

7. What experience do you have with data visualization tools? Which do you prefer and why?

This question gauges your familiarity with data visualization and your ability to present data effectively.

How to Answer

Discuss your experience with specific tools (like Tableau, Power BI, or Excel) and explain why you prefer one over the others based on your experiences.

Example

“I have experience using Tableau for data visualization, which I prefer for its user-friendly interface and powerful capabilities. In my last project, I created interactive dashboards that allowed stakeholders to explore data trends easily, enhancing their understanding of the insights.”

8. Describe your experience with SQL or other data analysis software.

This question assesses your technical skills relevant to the role.

How to Answer

Detail your experience with SQL or any other relevant software, including specific tasks you performed and the outcomes of your analyses.

Example

“I have used SQL extensively to query databases for data extraction and analysis. In a recent project, I wrote complex queries to analyze patient data, which helped identify key trends in treatment outcomes, ultimately guiding our recommendations for improving patient care.”