Marsh Product Manager Interview Questions + Guide in 2025

Marsh is a global leader in insurance brokering and risk advisory, dedicated to delivering innovative solutions to clients across various sectors.

As a Product Manager at Marsh, you will play a pivotal role in developing and enhancing digital experiences for clients and colleagues. This position requires you to manage product lifecycles, collaborate with cross-functional teams including engineering, design, and marketing, and ensure that product solutions align with the strategic goals of the organization. You will be responsible for writing user stories, applying data analytics to inform product decisions, and conducting market research to identify customer needs. A strong understanding of Agile methodologies, excellent communication skills, and the ability to foster collaboration among diverse teams are essential traits for success. Experience in the insurance industry and proficiency in data visualization tools will further enhance your candidacy.

This guide will prepare you to effectively articulate your experiences and align them with Marsh's values and expectations, giving you an edge in your interview.

The interview process for a Product Manager role at Marsh is structured to assess both technical and interpersonal skills, ensuring candidates align with the company's values and objectives. The process typically unfolds as follows:

1. Initial Screening

The first step is a phone screening conducted by a recruiter. This conversation usually lasts about 30 minutes and focuses on your background, motivations for applying to Marsh, and your understanding of the role. Expect to discuss your previous experiences and how they relate to the responsibilities of a Product Manager. The recruiter will also gauge your fit within the company culture.

2. Video Interview

Following the initial screening, candidates may be invited to participate in a recorded video interview. This format can feel a bit intimidating, as you will answer a series of pre-set questions within a limited time frame. The questions are tailored to assess your problem-solving abilities and your approach to product management scenarios. This step is crucial for evaluating your thought process and communication skills.

3. HR Interview

If you successfully pass the video interview, the next step is a one-on-one interview with an HR representative or department manager. This interview is generally more relaxed and focuses on behavioral questions. You will be asked to elaborate on your past experiences, particularly how you have navigated challenges in project management and collaboration with cross-functional teams. This is also an opportunity for you to ask questions about the company culture and team dynamics.

4. Technical Interview

Candidates who progress to this stage will participate in a technical interview, which may involve discussions about specific tools and methodologies relevant to product management, such as Agile practices, data analysis, and user story creation. You may be asked to demonstrate your understanding of data visualization tools and how you would apply them in a product management context.

5. Final Interview

The final round typically involves interviews with senior management or team leads. This stage is designed to assess your strategic thinking and alignment with Marsh's long-term goals. Expect to discuss your vision for product development and how you would contribute to the company's objectives. This round may also include situational questions that require you to demonstrate your leadership and decision-making skills.

Throughout the process, candidates are encouraged to showcase their analytical abilities, communication skills, and passion for creating innovative solutions.

Now, let's delve into the specific interview questions that candidates have encountered during this process.

Here are some tips to help you excel in your interview.

Understand the Company Culture

Marsh values a vibrant and inclusive culture, so it's essential to demonstrate how you align with these values. Be prepared to discuss your experiences working in diverse teams and how you foster collaboration. Highlight your adaptability and willingness to embrace change, as the company thrives in a fast-paced environment. Familiarize yourself with Marsh's mission and recent initiatives to show your genuine interest in contributing to their goals.

Prepare for Behavioral Questions

Expect a range of behavioral questions that assess your problem-solving abilities and interpersonal skills. Use the STAR (Situation, Task, Action, Result) method to structure your responses. For instance, when asked about overcoming challenges, share a specific example that illustrates your analytical thinking and how you navigated a complex situation. This approach will help you convey your thought process clearly and effectively.

Showcase Your Technical Proficiency

As a Product Manager, you will need to demonstrate your technical skills, particularly in data analytics and project management. Be ready to discuss your experience with tools like SQL, Power BI, and Agile methodologies. Prepare to share specific examples of how you've used these tools to drive product development or improve processes. This will not only showcase your expertise but also your ability to leverage technology to meet business objectives.

Communicate Your Vision

Marsh is looking for candidates who can contribute to their product strategy and innovation. Be prepared to articulate your vision for product development and how you would approach creating best-in-class digital experiences. Discuss how you would prioritize features based on customer insights and market trends. This will demonstrate your strategic thinking and ability to align product goals with business needs.

Engage with Your Interviewers

During the interview, engage with your interviewers by asking thoughtful questions about the team dynamics, ongoing projects, and the company's future direction. This shows your enthusiasm for the role and your desire to understand how you can contribute effectively. Additionally, it provides you with valuable insights into the work environment and expectations.

Follow Up Professionally

After the interview, send a thank-you email to express your appreciation for the opportunity to interview. Reiterate your interest in the role and briefly mention a key point from the discussion that resonated with you. This not only reinforces your enthusiasm but also keeps you top of mind as they make their decision.

By following these tips, you will be well-prepared to showcase your skills and fit for the Product Manager role at Marsh. Good luck!

In this section, we’ll review the various interview questions that might be asked during a Product Manager interview at Marsh. The interview process will likely focus on your experience in product management, your ability to analyze data, and your skills in communication and collaboration. Be prepared to discuss your past experiences, how you handle challenges, and your approach to product development.

Experience and Background

1. Why do you want to work for Marsh?

This question assesses your motivation and alignment with the company's values and mission.

How to Answer

Discuss your admiration for Marsh's commitment to innovation in the insurance industry and how you see yourself contributing to their goals.

Example

“I am drawn to Marsh because of its reputation as a leader in the insurance sector and its commitment to leveraging technology for better client solutions. I believe my background in product management and my passion for creating impactful digital experiences align perfectly with Marsh's mission.”

2. Describe a difficult situation you faced in a project and how you overcame it.

This question evaluates your problem-solving skills and resilience.

How to Answer

Provide a specific example that highlights your analytical skills and ability to work under pressure.

Example

“In a previous role, we faced a significant delay in product delivery due to unforeseen technical challenges. I organized a series of cross-functional meetings to identify the root cause and collaborated with the engineering team to develop a revised timeline, which ultimately led to a successful launch.”

3. How do you prioritize features in a product roadmap?

This question tests your strategic thinking and prioritization skills.

How to Answer

Explain your approach to balancing stakeholder needs, market trends, and technical feasibility.

Example

“I prioritize features by first gathering input from stakeholders and analyzing customer feedback. I then assess the potential impact of each feature on our business goals and use a scoring system to rank them based on urgency and value, ensuring that we focus on what will deliver the most significant benefit.”

4. Can you give an example of how you used data to inform a product decision?

This question assesses your analytical skills and data-driven mindset.

How to Answer

Share a specific instance where data analysis led to a successful product outcome.

Example

“While working on a mobile app, I analyzed user engagement metrics and discovered that a significant number of users dropped off during the onboarding process. Based on this data, I proposed a redesign of the onboarding flow, which resulted in a 30% increase in user retention.”

Communication and Collaboration

5. How do you ensure effective communication with cross-functional teams?

This question evaluates your communication skills and teamwork.

How to Answer

Discuss your strategies for maintaining clear and open lines of communication among team members.

Example

“I schedule regular check-ins and use collaborative tools like Slack and Trello to keep everyone updated on project progress. I also encourage team members to share their insights and concerns, fostering an environment where open communication is valued.”

6. Describe a time when you had to convince a skeptical stakeholder about a product decision.

This question assesses your persuasion and negotiation skills.

How to Answer

Provide an example that demonstrates your ability to present data and arguments effectively.

Example

“When proposing a new feature that required additional resources, I prepared a detailed presentation that included market research and user feedback. By clearly outlining the potential ROI and addressing their concerns, I was able to gain their support for the initiative.”

7. How do you handle conflicts within a team?

This question evaluates your conflict resolution skills.

How to Answer

Explain your approach to addressing conflicts and maintaining team harmony.

Example

“I believe in addressing conflicts head-on by facilitating open discussions between the parties involved. I encourage them to express their viewpoints and work together to find a compromise that aligns with our project goals.”

Product Development and Strategy

8. What is your approach to user research and testing?

This question assesses your understanding of user-centered design principles.

How to Answer

Discuss your methods for gathering user insights and incorporating them into product development.

Example

“I conduct user interviews and surveys to gather qualitative data, followed by usability testing to observe how users interact with the product. This feedback informs our design decisions and helps us create a more intuitive user experience.”

9. How do you stay updated on industry trends and competitor products?

This question evaluates your commitment to continuous learning and market awareness.

How to Answer

Share your strategies for keeping abreast of industry developments and competitor activities.

Example

“I regularly read industry publications, attend webinars, and participate in networking events. I also follow key influencers on social media to gain insights into emerging trends and best practices.”

10. How would you define success for a product you manage?

This question assesses your understanding of product metrics and success criteria.

How to Answer

Explain the key performance indicators (KPIs) you would use to measure product success.

Example

“I define success through a combination of user engagement metrics, customer satisfaction scores, and revenue growth. I believe that a successful product not only meets business objectives but also delivers a positive experience for users.”