Getting ready for an Business Analyst interview at Infosys? The Infosys Business Analyst interview span across 10 to 12 different question topics. In preparing for the interview:
Interview Query regularly analyzes interview experience data, and we've used that data to produce this guide, with sample interview questions and an overview of the Infosys Business Analyst interview.
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In your previous roles, can you describe a situation where you faced a challenging stakeholder? What steps did you take to understand their perspective, and how did you resolve the conflict while ensuring the project stayed on track?
When addressing a difficult stakeholder, it's crucial to approach the situation with empathy and active listening. For instance, I once encountered a stakeholder who was resistant to a new reporting system due to concerns about usability. I scheduled a one-on-one meeting to discuss their specific concerns, actively listened to their feedback, and provided demonstrations of the new system. By involving them in the process and addressing their concerns, I was able to gain their support, leading to a successful implementation and improved collaboration throughout the project.
Can you share an example of a project where the requirements changed significantly during development? How did you adapt your approach, and what was the outcome?
In a previous project, midway through development, our client changed their core requirements due to new regulatory guidelines. To adapt, I organized a team meeting to reassess our project scope and priorities. We then conducted a thorough impact analysis and re-engaged with stakeholders to gather updated requirements. By maintaining clear communication and flexibility, we successfully adjusted our timeline and delivered the project on the revised schedule, ultimately receiving positive feedback from the client for our responsiveness.
As a Business Analyst, data analysis is crucial. Can you describe a project where you analyzed large datasets? What tools did you use, and what insights did you uncover?
In a previous role, I worked on a project analyzing customer behavior data using Excel and SQL. I utilized pivot tables and advanced formulas to identify trends in purchasing patterns. One key insight was that customers who received personalized recommendations had a 30% higher conversion rate. I presented these findings to the marketing team, which led to implementing a targeted marketing strategy that significantly boosted sales in the following quarter.
Typically, interviews at Infosys vary by role and team, but commonly Business Analyst interviews follow a fairly standardized process across these question topics.
We've gathered this data from parsing thousands of interview experiences sourced from members.
Practice for the Infosys Business Analyst interview with these recently asked interview questions.