Prepare for and practice interview questions from Help Scout.

Help Scout Interview Questions

Help Scout Interview Guides

<p>Let’s say that your company is running a standard control and variant AB test on a feature to increase conversion rates on the landing page. The PM checks the results and finds a .04 p-value.</p>

<p>How would you assess the validity of the result?</p>


Experiment Validity

<p>Let’s say we have a table with an <code>id</code> and <code>name</code> fields. The table holds over 100 million rows and we want to sample a random row in the table without throttling the database.</p>

<p>Write a query to randomly sample a row from this table.</p>

<p><strong>Input:</strong></p>

<p><code>big_table</code> table</p>

<table>
<thead>
<tr>
<th>Columns</th>
<th>Type</th>
</tr>
</thead>

<tbody>
<tr>
<td><code>id</code></td>
<td>INTEGER</td>
</tr>

<tr>
<td><code>name</code></td>
<td>VARCHAR</td>
</tr>
</tbody>
</table>


Write a query to randomly sample a row from a big table.

Random SQL Sample

<p>Let’s say you work for a social media company that has just done a launch in a new city. Looking at weekly metrics, you see a slow decrease in the average number of comments per user from January to March in this city.</p>

<p>The company has been consistently growing new users in the city from January to March.</p>

<p>What are some reasons why the average number of comments per user would be decreasing and what metrics would you look into?</p>


<p>What metric could be used to measure if active users are still engaging on the platform despite an overall decrease in the average number of comments per user?</p>

What metric could be used to measure if active users are still engaging on the platform despite an overall decrease in the average number of comments per user?

Decreasing Comments

How would you investigate a decline in the average number of comments per user?

Help Scout Interview Questions

Help Scout Interview Guides

Help Scout Interview Questions

Help Scout Salaries by Position

Help Scout Opening Jobs