Getting ready for an Product Manager interview at Fiserv? The Fiserv Product Manager interview span across 10 to 12 different question topics. In preparing for the interview:
Interview Query regularly analyzes interview experience data, and we've used that data to produce this guide, with sample interview questions and an overview of the Fiserv Product Manager interview.
Can you describe a time when you managed a product that ultimately failed to meet its goals? What steps did you take to analyze the failure and what actions did you implement to ensure future success?
When discussing a product failure, focus on your analytical approach. Start by detailing the product, its goals, and the metrics indicating failure. Explain how you gathered feedback from stakeholders and customers to identify root causes. Discuss the corrective actions you implemented, ensuring to highlight your commitment to continuous improvement and learning from setbacks. Conclude with lessons learned that you applied in subsequent projects.
In your opinion, what is the best approach to prioritize product features when you have limited resources? Can you provide an example of how you have done this in the past?
When answering this, emphasize a structured approach like the MoSCoW method (Must have, Should have, Could have, Would like). Use a specific example to illustrate your decision-making process, including how you gathered data on customer needs and market trends to inform your priorities. Highlight collaboration with cross-functional teams to align on objectives and the impact your decisions had on product success.
Tell me about a time when you had conflicting requests from different stakeholders regarding a product feature. How did you approach resolving these conflicts?
In such situations, it's crucial to facilitate open communication. Discuss how you organized a meeting with all stakeholders to understand their perspectives and needs. Use this opportunity to find common ground and propose compromises that align with the product's overall goals. Emphasize the importance of transparency and collaboration in reaching a resolution that satisfies all parties.
Typically, interviews at Fiserv vary by role and team, but commonly Product Manager interviews follow a fairly standardized process across these question topics.
We've gathered this data from parsing thousands of interview experiences sourced from members.
Practice for the Fiserv Product Manager interview with these recently asked interview questions.