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Cox Enterprises Interview Questions

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Let’s say that your company is running a standard control and variant AB test on a feature to increase conversion rates on the landing page. The PM checks the results and finds a .04 p-value.

How would you assess the validity of the result?

Experiment Validity

You are testing hundreds of hypotheses with many t-tests. What considerations should be made?

What is a key disadvantage of the F-test when compared to multiple t-tests?

What is a key disadvantage of the F-test when compared to multiple t-tests?

Hundreds of Hypotheses

You are testing hundreds of hypotheses with many t-tests. What considerations should be made?

Suppose there exists a new airline named Jetco that flies domestically across North America. Jetco recently had a study commissioned that tested the boarding time of every airline, and it came out that Jetco had the fastest average boarding times of any airline.

What factors could have biased this result, and what would you look into?

What could potentially bias the average boarding time in favor of an airline that only flies domestically?

What could potentially bias the average boarding time in favor of an airline that only flies domestically?

Boarding Times Bias

A new airline came out as the fastest average boarding times compared to other airlines.  What factors could have biased this result and what would you look into?

Cox Enterprises Salaries by Position

Cox Communications is looking for a Lead Data Scientist to join the Data Science team supporting Cox Business. This role will be responsible for designing and implementing advanced analytics along with managing third-party data scientists.
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS :
Design, implement, test, prototype, and deploy ML (machine learning), DL (deep learning), AI (artificial intelligence), and NLP (natural language processing) applications to extract value from Cox Communications structured and unstructured data assets.

Develop and maintain robust data pipelines to support ML/AI workflows, including data ingestion, preprocessing, transformation, and feature engineering from various data sources.

Perform end-to-end statistical analyses, from problem definition through data extraction, transformation, and insight generation.

Conduct ad-hoc analyses to meet specific and emerging business needs.

Collaborate with team members to address complex, previously unresolved challenges and improve data flow and processing efficiency.

Leverage insights and experience from past projects to support decision making and challenge assumptions from diverse perspectives.

Assist with or lead development of industry whitepapers and other technical publications.

Guide junior team members in Data Science and support contractors and third-party data scientists during the ML modeling process.

Identify and implement opportunities for automation in data processing, feature extraction, and ML workflows to drive knowledge discovery, decision making, insights, optimization, and new capabilities.

Develop frameworks and apply best practices to mature analytics and data engineering solutions from proof of concept to production.

Prepare documentation, reports, and visualizations to communicate findings effectively and ensure knowledge transfer.

Continuously evaluate and integrate new technologies, tools, and data sources to enhance data infrastructure, storage, and processing capabilities.

QUALIFICATIONS AND EXPERIENCE:
Bachelor’s degree in Data Science, Machine Learning, Statistics, Mathematics, Computer Science, Operations Research, Analytics or a related discipline, and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 18 years’ experience in a related field

5+ years of experience in advanced analytics roles, including ML, AI, NLP, research, predictive analytics, and similar areas.

Strong programming skills (5+ years of experience) and proficiency in various data/analytic software, languages, and tools, including Spark (Spark SQL), R (caret, ggplot2), Python (pandas, numpy, scipy, scikitlearn, VennAbers, Mapie), Scala, Java, C++, Hive, SQL, Tableau, and others.

Expertise in machine learning and deep learning frameworks such as TensorFlow, Keras, Caffe, MXNet, and Pytorch, with a focus on developing complex programs, custom algorithms, and optimized model performance.

Extensive practical knowledge in: Cloud computing; Jira; GitHub; and production processes in cloud.

Experience developing, implementing, maintaining ML/AI solutions, and managing end-to-end data pipelines using cloud-native tools in AWS, with specific expertise in SageMaker for model training and deployment, Athena for querying large datasets, S3 for data storage and management, and EMR for big data distributed processing.

Experience in designing end-to-end ML pipelines, including data ingestion, ETL, feature engineering, and model deployment.

Experience with Hadoop and big data clusters for high volume data handling, transformation, and ETL optimization

Experience in implementing MLOps practices to ensure efficient model deployment, monitoring, and lifecycle management, facilitating collaboration between data science and operational teams.

Deep understanding of the mathematical and computational concepts behind advanced analytics algorithms.

Strong communication skills, with the ability to translate complex analytics into actionable business insights and communicate effectively within diverse teams.

A curious mindset focused on innovation and continuous learning to drive data and analytics improvements.

Preferred:
5+ years of programming experience in Python, PySpark, and SQL for scalable data processing, with expertise in building and optimizing data pipelines from raw data ingestion through model deployment.

Practical experience in Generative AI techniques (e.g., large language models, GANs) applied to transaction reduction, customer experience, and predictive analytics.

Experience in data visualization using tools like Tableau, Power BI, or Plotly to convert data into actionable insights, supporting industry specific applications in telecommunications, cable, high tech, and consulting sectors.

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Cox Communications is seeking a Digital Advertising Product Manager to support its Cox Media team. As part of the Cox Media Product Management and Development Team, the Digital Advertising Product Manager is responsible for comprehensive lifecycle management of assigned advertising products within Cox Media's local advertising portfolio including but not limited to the design and maintenance of processes for driving revenue on existing products, rolling out product enhancements, launching new products, and evaluating and potentially decommissioning underperforming products.Location: This role requires that you reside within a Cox Communications listed location. This is a hybrid role, and the schedule is a mix of work-from-office/work-from-home.Primary responsibilities and essential functions:<ul><li>Demonstrate subject matter expertise on assigned products by leading cross-departmental efforts that will drive the success of the Product Management and Development Team, including but not limited to the following:</li><li>Partnering with Sales team to identify strategies for increasing market share, product usage and growing revenue for all products</li><li>Collaborate with Cox Media markets to facilitate product launches and/or enhancements, ensure proper training, inform compelling marketing collateral, and gather market and customer feedback</li><li>Align with Marketing Center of Excellence (COE) to ensure product offerings/benefits are properly positioned and back by data-driven research</li><li>Partnering with the third-party vendor partners, Digital Center of Excellence (DCOE) and Operations teams to implement fulfillment and billing practices consistent with Cox Media sales philosophy</li><li>Partnering with Business Enablement team to ensure internal stakeholder needs are properly addressed and documented throughout the product lifecycle</li><li>Partnering with Finance team to develop and maintain an operating plan and budget for assigned products and manage expenses within the budget, including vendor payments</li><li>Driving product enhancements forward working and developing requirements with technology in an agile development environment</li><li>Assist in the development of business cases to support product and services roadmap investments, identifying opportunities to enhance the value of the portfolio and adjacent products</li><li>Recommend/make decisions regarding programs that have a significant impact to business outcomes and carry potential consequences if unsuccessful</li><li>Continuously evaluate programmatic inventory sources for additional opportunities and optimization maximizing campaign yields by establishing partnerships across the OTT / CTV ecosystem</li><li>Surveying the marketplace for new inventory sources that drive additional revenue growth; lead partnership and negotiations with new supply partners and publishers</li><li>Work closely with field local sales, national rep firm, and other partner sales channels, ensuring that each group has a fresh perspective of products, knows how products fit into the suite or portfolio</li><li>Interface with local, national and sales teams providing subject matter expertise on products and client strategy where applicable</li><li>Vendor management of third party relationships ensuring a high level of accountability and customer service with continual evaluation of performance and relationship</li><li>Develop, evaluate, and maintain leading business relationships internally and externally with partners, peers, vendors to articulate our needs for products and services that help facilitate company goals.</li></ul>QualificationsSkills and Requirements:<ul><li>Minimum 6+ years of experience required in related field (i.e., B-to-B product/brand management, media/advertising sales management, etc.); 4+ years of experience required if candidate possesses a related advanced degree.</li><li>Demonstrated experience with Digital Media advertising products required</li><li>Previous experience working with DSPs such as DV360, Google Campaign Manager, Amazon, etc.</li><li>Strong ability to work across departmental boundaries to drive toward common goals</li><li>Proven ability to develop detailed work plans and execute under pressure. Must be able to work independently and deliver measurable results</li><li>Must be a team-player and thrive in an environment that promotes strong individual skills that are easily applied to goals of the team and company</li><li>Self-starter with the ability to work under pressure and in a fast-paced and sometime ambiguous environment, complete multiple tasks at one time, meet deadlines and self-recognize and adapt to priorities that change often</li><li>Exceptional interpersonal skills including verbal and written communication skills</li><li>Strong organization, detail, problem-solving and follow-up skills. Exudes a professional image inside and outside the company</li><li>Ability to build and maintain constructive partnerships with diverse group of internal and external work groups</li><li>Shows commitment to self-development by demonstrated desire to learn new ways of doing business, staying abreast of competitors/industry major initiatives</li><li>Ability to influence people that don't report into the position</li><li>Strategic analysis and planning experience</li><li>Willingness to travel by car and/or air as needed</li><li>PC skills required, including strong working knowledge of all MS products</li></ul>Preferred<ul><li>BS/BA degree in related discipline strongly desired (i.e., Marketing, Advertising, Business, etc.).</li><li>2+ years of experience in a management role or leading cross functional projects preferred.</li><li>1+ years Supervisory or management experience</li><li>Project management software experience a plus.</li><li>DSP/SSP experience related to inventory negotiation</li></ul> 
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CompanyCox Automotive - USAJob Family GroupEngineering / Product DevelopmentJob ProfileSr Software EngineerManagement LevelIndividual ContributorFlexible Work OptionHybrid - Ability to work remotely part of the weekTravel %NoWork ShiftDayCompensationCompensation includes a base salary of $97,100.00 - $161,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job DescriptionThe Senior Software Engineer, ServiceNow is responsible for developing and maintaining code within ServiceNow to implement new capabilities and features, enhance performance, and ensure maintainability. Additionally, the Senior Software Engineer contributes to Agile planning, offers expert advice, and monitors emerging trendsKey Responsibilities:* Collaborate with Product Management to understand customer and end-user challenges, and design effective solutions.* Recommend improvements to processes, technology, and interfaces to enhance team effectiveness and reduce technical debt.* Anticipate capacity requirements for component usage and identify limitations.* Provide input on story sizing, backlog grooming, and release planning.* Contribute to product and solution designs to address critical issues and complex problems.* Develop solutions across multiple ServiceNow products to meet stakeholder needs.* Perform troubleshooting and investigations as needed.* Provide ongoing support, monitoring, and maintenance of deployed products.* Mentor and provide technical guidance to less experienced software engineers.* Actively participate in the engineering community, stay updated on new software technologies and best practices, and share insights with the organization.Skills:* Ensure adherence to relevant technical strategies, policies, standards, and practices.* Design, code, test, correct, and document ServiceNow scripts, workflows, triggers, and actions according to agreed specifications and standards.* Participate in reviews of own work and lead reviews of colleagues' work.* Manage ServiceNow enhancements to improve business performance.* Strong analytical and troubleshooting skills.* Experience with Agile application development practices.* Familiarity with ServiceNow's Common Service Data Model (CSDM).* Extensive experience in engineering and operations, with a background in developing and managing a CMDB.* Strong ITSM product and development experience.Qualifications:* Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 16 years' experience in a related field.* Certified in ServiceNow system administration and/or application development (CSA, CAD).Preferred Qualifications:* ServiceNow Micro or Implementation Certifications.* Agile Certifications.Drug TestingTo be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.About UsThrough groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

CompanyCox Communications, Inc.Job Family GroupEngineering / Product DevelopmentJob ProfileLead Product ManagerManagement LevelManager - Non People LeaderFlexible Work OptionHybrid - Ability to work remotely part of the weekTravel %Yes, 15% of the timeWork ShiftDayCompensationCompensation includes a base salary of $106,700.00 - $177,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job DescriptionCox Communications is seeking a Digital Advertising Product Manager to support its Cox Media team. As part of the Cox Media Product Management and Development Team, the Digital Advertising Product Manager is responsible for comprehensive lifecycle management of assigned advertising products within Cox Media's local advertising portfolio including but not limited to the design and maintenance of processes for driving revenue on existing products, rolling out product enhancements, launching new products, and evaluating and potentially decommissioning underperforming products.Location: This role requires that you reside within a Cox Communications listed location. This is a hybrid role, and the schedule is a mix of work-from-office/work-from-home.Primary responsibilities and essential functions:* Demonstrate subject matter expertise on assigned products by leading cross-departmental efforts that will drive the success of the Product Management and Development Team, including but not limited to the following:* Partnering with Sales team to identify strategies for increasing market share, product usage and growing revenue for all products* Collaborate with Cox Media markets to facilitate product launches and/or enhancements, ensure proper training, inform compelling marketing collateral, and gather market and customer feedback* Align with Marketing Center of Excellence (COE) to ensure product offerings/benefits are properly positioned and back by data-driven research* Partnering with the third-party vendor partners, Digital Center of Excellence (DCOE) and Operations teams to implement fulfillment and billing practices consistent with Cox Media sales philosophy* Partnering with Business Enablement team to ensure internal stakeholder needs are properly addressed and documented throughout the product lifecycle* Partnering with Finance team to develop and maintain an operating plan and budget for assigned products and manage expenses within the budget, including vendor payments* Driving product enhancements forward working and developing requirements with technology in an agile development environment* Assist in the development of business cases to support product and services roadmap investments, identifying opportunities to enhance the value of the portfolio and adjacent products* Recommend/make decisions regarding programs that have a significant impact to business outcomes and carry potential consequences if unsuccessful* Continuously evaluate programmatic inventory sources for additional opportunities and optimization maximizing campaign yields by establishing partnerships across the OTT / CTV ecosystem* Surveying the marketplace for new inventory sources that drive additional revenue growth; lead partnership and negotiations with new supply partners and publishers* Work closely with field local sales, national rep firm, and other partner sales channels, ensuring that each group has a fresh perspective of products, knows how products fit into the suite or portfolio* Interface with local, national and sales teams providing subject matter expertise on products and client strategy where applicable* Vendor management of third party relationships ensuring a high level of accountability and customer service with continual evaluation of performance and relationship* Develop, evaluate, and maintain leading business relationships internally and externally with partners, peers, vendors to articulate our needs for products and services that help facilitate company goals.QualificationsSkills and Requirements:* Minimum 6+ years of experience required in related field (i.e., B-to-B product/brand management, media/advertising sales management, etc.); 4+ years of experience required if candidate possesses a related advanced degree.* Demonstrated experience with Digital Media advertising products required* Previous experience working with DSPs such as DV360, Google Campaign Manager, Amazon, etc.* Strong ability to work across departmental boundaries to drive toward common goals* Proven ability to develop detailed work plans and execute under pressure. Must be able to work independently and deliver measurable results* Must be a team-player and thrive in an environment that promotes strong individual skills that are easily applied to goals of the team and company* Self-starter with the ability to work under pressure and in a fast-paced and sometime ambiguous environment, complete multiple tasks at one time, meet deadlines and self-recognize and adapt to priorities that change often* Exceptional interpersonal skills including verbal and written communication skills* Strong organization, detail, problem-solving and follow-up skills. Exudes a professional image inside and outside the company* Ability to build and maintain constructive partnerships with diverse group of internal and external work groups* Shows commitment to self-development by demonstrated desire to learn new ways of doing business, staying abreast of competitors/industry major initiatives* Ability to influence people that don't report into the position* Strategic analysis and planning experience* Willingness to travel by car and/or air as needed* PC skills required, including strong working knowledge of all MS productsPreferred* BS/BA degree in related discipline strongly desired (i.e., Marketing, Advertising, Business, etc.).* 2+ years of experience in a management role or leading cross functional projects preferred.* 1+ years Supervisory or management experience* Project management software experience a plus.* DSP/SSP experience related to inventory negotiationBenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.About UsCox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Senior Business Analyst JOB SUMMARY:
Senior Business Analyst supporting reporting and analytics for the Contact Center Operations organization.This role will be responsible for managing an end-to-end intake & delivery model, working with stakeholders to define analytics support needs, documenting business requirements, and ensuring project deliverables are met on time. Additionally, this role will be responsible for curating the contact center reporting catalog, documenting core processes, maintaining data dictionaries, managing data alert notification processes and ensuring quality control standards are achieved. A strong candidate for this role will be customer service oriented, highly organized and a proactive communicator who applies critical thinking, problem solving, and analytical acumen to help deliver data driven business insights and solutions.
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS : Supports end-to-end intake & delivery model for contact center reporting and analytics requests, including working with stakeholders to define & document business requirements, managing development pipeline, timelines and planning cycles and providing status update reporting.
Develops and provides status reporting for project progress, issues, dependencies and risks.
Supports leadership in sizing and prioritizing requests relative to ROI considerations, risks & opportunity and alignment with strategic priorities.
Anticipates customer needs and asks probing questions to define business goal, problem to solve or question to answer. Provides thought leadership on best approach and solution that best meets stakeholder needs.
Actively manages request backlog, ensuring requests are up to date and prioritized for pull forward whenever there is capacity to accommodate.
Integrates a customer sign off and formal feedback component into core processes.
Manages reporting catalog - maintains reporting inventory and data dictionary documentation, ensures reporting adherence to QC and reporting convention standards, communicates timely updates to end-users and supports continued optimization of catalog – enhancements, consolidation of overlap and retirement of reporting no longer needed.
Implements & maintain quality control standards as part of reporting deployment pipeline; ensuring customer specifications are met, metric calculations and nomenclature adhere to data dictionary and dashboards adhere to style guide/brand.
Serve as administrator for reporting & analytics SharePoint and Teams sites, along with any other active reporting & analytics portals. Responsible for curating site content, lifecycle maintenance and managing customer/team distribution lists.
Maintains data integrity process including working with boundary partners on resolution, sending timely data alerts notifications and status updates to customers and processing UET tickets.
Works with reporting and analytics team to ensure close alignment and collaboration throughout the planning, development and solution delivery process.
QUALIFICATIONS AND EXPERIENCE: Minimum BA/BS degree in a related discipline (i.e., Business, IT, etc.).
3+ years successfully leading & managing process improvement initiatives.
Excellent communication (written and verbal), with strong attention to details, timelines and quality of work product.
Proven ability to work efficiently, effectively, and proactively in a fast-paced, deadline-oriented, dynamic and virtual environment.
Proven ability to work in a cross-organizational team environment collaborating with the business leads on key analytical deliverables.
Ability to collect, interpret, and represent information in ways that are easy to read and understand.
Excellent problem-solving skills, using a critical mindset and a creative approach to help business partners and stakeholders define requirements and desired outcomes
Must demonstrate attention to detail, ability to self-audit to ensure accuracy and establish measures of quality control over work product
Must be proficient with common Microsoft office tools, including excel, Power BI, Power Apps, and Power Point.
Demonstrated experience working directly with leadership and supporting multiple stakeholders.
Preferred Master's degree in a related discipline.
Project Management (PMP), Six Sigma, or related certification
Prior experience with Cox contact center operations
Experience working in communications industry with a focus on telecommunications, data, cable.

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