Prepare for and practice interview questions from Commonspirit health.

Commonspirit health Interview Questions

Commonspirit health Interview Guides

Let’s say that your company is running a standard control and variant AB test on a feature to increase conversion rates on the landing page. The PM checks the results and finds a .04 p-value.

How would you assess the validity of the result?

Experiment Validity

You are testing hundreds of hypotheses with many t-tests. What considerations should be made?

What is a key disadvantage of the F-test when compared to multiple t-tests?

What is a key disadvantage of the F-test when compared to multiple t-tests?

Hundreds of Hypotheses

You are testing hundreds of hypotheses with many t-tests. What considerations should be made?

Let’s say we have a table with an <code>id</code> and <code>name</code> fields. The table holds over 100 million rows and we want to sample a random row in the table without throttling the database.

Write a query to randomly sample a row from this table.

Input:

<code>big_table</code> table

<table>
<thead>
<tr>
<th>Columns</th>
<th>Type</th>
</tr>
</thead>

<tbody>
<tr>
<td><code>id</code></td>
<td>INTEGER</td>
</tr>

<tr>
<td><code>name</code></td>
<td>VARCHAR</td>
</tr>
</tbody>
</table>

Write a query to randomly sample a row from a big table.

Random SQL Sample

Commonspirit health Salaries by Position

Overview: About Sequoia Hospital Hello HumankindnessDignity Health Sequoia Hospital is an accredited not-for-profit community hospital providing innovative and exceptional health care for generations of Bay Area residents. Sequoias Heart and Vascular Institute is a nationally known pioneer in advanced cardiac care affiliated with the Cleveland Clinic Heart and Vascular Institute. Sequoia has received national recognition from Healthgrades for superior patient safety and was named as one of Americas top 100 hospitals for cardiac care. Our Total Joint Replacement program is a designated Blue Distinction Center for Knee and Hip Replacement. Our Birth Center is consistently ranked as a favorite among Peninsula families. We are also known for our comprehensive emergency care and leading-edge tomosynthesis 3-D mammogram technology. Our Pavilion combines the most advanced medical and surgical services with a unique healing environment including private spacious rooms and inviting garden areas. Responsibilities: The Inventory Management Analyst leads develops and implements a variety of projects including business systems implementation and software analysis and administration. In accordance with the mission and philosophy of Dignity Health the analyst works collaboratively with staff and serves as a director and mentor for creating processes to insure timely uniform education and training and accurate reporting. This position provides assistance to the Manager of Central Service and the Director of Materials Management. The administrator puts in place controls and systems to insure accountability to the operating budget while applying Dignity Health Core Values to the performance of every job duty. These Values include Dignity Collaboration Justice Stewardship and Excellence. Qualifications: Undergraduate degree with finance and or accounting background preferred. Five years experience in business systems analysis and administration or equivalent combination of education and experience. Experience with an automated Materials Management OR Information System and inventory control in a hospital setting is highly recommended. Familiar with report writing data analysis trending projections and bridge program development. Complete annual safety training. Complete and maintain department specific training.

Overview: Hello humankindness Located conveniently in the heart of Phoenix, Arizona, St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved. We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Josephs is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospitals patients have traveled from outside of Arizona and the United States to seek treatment at St. Josephs. U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital. St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies. Look for us on Facebook and follow us on Twitter. For the health of our community ... we are proud to be a tobacco-free campus. Responsibilities: Job Summary: This role will focus on facilitating and ensuring the consistent collection, management, interpretation, dissemination, and meaningful use of nursing-related data. In addition, this position supports the integration of clinical data systems, enhances data quality, and fosters the effective use of data in improving patient care and nursing practices. The ideal candidate will have a strong background in nursing informatics, data management, and clinical workflows. Responsibilities: <ul> <li>Develop and implement standardized processes for collecting nursing-related data across various clinical settings </li><li>Ensure data integrity, accuracy, and completeness is entered into nursing databases, such as in the National Database of Nursing Quality Indicators database and other databases as requested. </li><li>Collaborate with IT and clinical teams to optimize data entry workflows and system usability. </li></ul> Data Interpretation and Analysis: <ul> <li>Analyze nursing data to identify trends, patterns, and insights that inform clinical decision-making and quality improvement initiatives. </li><li>Develop dashboards, reports, and visualizations to present data findings to nursing leadership and other stakeholders. </li><li>Provides analysis of data and systems, including functional and technical documentation. </li></ul> Data Dissemination: <ul> <li>Facilitate the timely dissemination of nursing data to relevant stakeholders, including nursing leadership, clinical teams, and external partners. </li><li>Ensure compliance with regulatory and organizational standards for data sharing and confidentiality. </li><li>Develop and maintain a centralized repository for nursing data resources and reports. </li></ul> Meaningful Use of Data: <ul> <li>Promote the integration of nursing data into clinical practice to enhance patient outcomes, care efficiency, and nursing performance. </li><li>Support the implementation of evidence-based practices and clinical guidelines using data-driven insights. </li><li>Participate in the development and evaluation of nursing informatics initiatives and projects. </li></ul> Qualifications: Minimum: Experience: 2-3 years of experience working with Nursing data and quality metrics 3-5 years of experience working with NDNQI and Nursing data/quality metrics and/or statistical analysis or related field 1-2 years experience working in a Magnet(TM) organization preferred Education: Bachelor's Degree in Nursing or related field or equivalent professional experience Masters degree in Nursing or related field or equivalent professional experience preferred Licensure: Current AZ RN Special Skills: Strong skills in Microsoft Office and/or Google Workspace suite of applications; Primarily Excel and/or Google Sheets. Proficiency in data analytics tools and software (e.g. Excel, Tableau, and SQL) preferred

Overview: Baylor St. Lukes Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our teams efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment our new McNair Campus is designed around the human experiencemodeled on evidence-based practices for the safety of patients visitors staff and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care research and education. Our strong alliance with Texas Heart Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve. Position Summary Collects and evaluates clinical data as a part of the Performance Improvement Program. Responsibilities: Position Responsibilities: <ul style="margin-top: 0; margin-bottom: 0;"><li style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1">Develop and maintain expert knowledge of measure and indicator specific inclusion and exclusion criteria for assigned measure sets</li><li style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1">Abstraction of both electronic and paper patient records based on established tools</li><li style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1">Data entry into web tools of required data elements as specified by assigned national data bases and/or clinical registries</li><li style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1">Conduct quality control audits of data entry via the web tool to assure accuracy of data entry</li><li style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1">Correct or assist in resolution of data quality errors and transmission errors prior to upload of data</li><li style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1">Participate in activities related to CMS validation audits</li><li style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1">Participate in internal reliability studies on data abstraction</li><li style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1">Participate in CPT meetings by providing education to hospital staff keeping the team apprised of changes or pending changes to measurement requirements</li><li style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1">Assist in problem solving and formulation of performance improvement strategies related to compliance with measurement specifications</li></ul> Qualifications: Minimum Requirements: Education and Licensure: <ul style="margin-top: 0; margin-bottom: 0;"><li style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1">Associate's Degree in Nursing ?or? Master's Degree in Healthcare related field (MPH, MHA)</li></ul> Minimum Experience: <ul style="margin-top: 0; margin-bottom: 0;"><li style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1">Three (3) years of related work experience</li></ul>

Overview: CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community. Responsibilities: <h1 style="margin-top: 6pt; margin-bottom: 6pt;">Job Summary / Purpose</h1>The Philanthropy Data Analyst will work closely with the system-level philanthropy office and local foundations to manage, support, and improve philanthropy operations. This position is responsible for optimizing, aligning, integrating, and referencing industry best practices related to gift services and fulfillment. Reporting to the Director of Philanthropy Operations, the Philanthropy Data Analyst is responsible for supporting the advancement of the shared service model of philanthropy operations and act as a key resource to Chief Philanthropy Officers, Major Gift Officers, IT, and Accounting. This position is responsible for gift fulfillment activities, supporting prospect research programs; and supporting metrics-based performance measurement in the areas of Major Giving, Annual Fund, Planned Giving and Stewardship programs. The Philanthropy Data Analyst is responsible for analyzing data to increase fundraising effectiveness and enhance the functionality of the database to help grow the donor base. This position provides reporting, analysis, experience, and financial expertise in working with philanthropy leaders and gift officers to help inform higher-level strategic fundraising direction.<h1 style="margin-top: 6pt; margin-bottom: 6pt;">Essential Key Job Responsibilities</h1><ul><li>The work performed by the Philanthropy Data Analyst will aid in both the system and local foundations better understanding trends, identify successful fundraising programs, and help guide data driven strategic decisions for future fundraising efforts. The Philanthropy Data Analyst will also serve as a champion to ensure that resources and technology are maximized in the delivery of services.</li><li>Responsibility 1 The Philanthropy Data Analyst will perform and manage the gift fulfillment process for various local foundations. This includes but is not limited to developing efficiencies for transmission of data, ensuring coding standards are followed, fulfilling donor stewardship including management of the donor acknowledgement letter process to insure communications are accurate and timely.</li><li>Responsibility 2 The Philanthropy Data Analyst will be responsible for managing the month end close process with Accounting on behalf of the local foundation. </li><li>Responsibility 3 The Philanthropy Data Analyst will be responsible for supporting training and working with frontline fundraisers and support staff to establish standard queries, reports, and tools to measure, enhance and focus fundraising activities.</li><li>Responsibility 4 The Philanthropy Data Analyst will be responsible for generating, evaluating, and synthesizing both quantitative and qualitative data and using this information to articulate a story to various levels of philanthropy staff. This information will also be used to guide and inform strategic, data-driven decisions.</li></ul> The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned. Qualifications: Required Education and Experience<ul style="margin-top: 0; margin-bottom: 0;"><li style="font-size: 11pt; font-family: 'Noto Sans Symbols',sans-serif; color: #000000; font-weight: 400; margin-left: -17.65pt;" aria-level="1">Bachelors degree or equivalent experience, Masters Degree preferred. </li><li style="font-size: 11pt; font-family: 'Noto Sans Symbols',sans-serif; color: #000000; font-weight: 400; margin-left: -17.65pt;" aria-level="1">Three years progressive experience in philanthropy, health care fundraising preferred.</li><li style="font-size: 11pt; font-family: 'Noto Sans Symbols',sans-serif; color: #000000; font-weight: 400; margin-left: -17.65pt;" aria-level="1">Proficient use of Blackbaud fundraising software (Raisers Edge or BBCRM) including query, import, export and global utilities. </li></ul> Required Minimum Knowledge, Skills, Abilities and Training<ul style="margin-top: 0; margin-bottom: 0;"><li style="font-size: 11pt; font-family: 'Noto Sans Symbols',sans-serif; color: #000000; font-weight: 400; margin-left: -17.65pt;" aria-level="1">Competence across Google Business Suite as well as Microsoft Office Suite, including significant experience with Excel, Word and PowerPoint.</li><li style="font-size: 11pt; font-family: 'Noto Sans Symbols',sans-serif; color: #000000; font-weight: 400; margin-left: -17.65pt;" aria-level="1">Meticulous attention to detail, superior organizational skills and ability to anticipate needs.</li><li style="font-size: 11pt; font-family: 'Noto Sans Symbols',sans-serif; color: #000000; font-weight: 400; margin-left: -17.65pt;" aria-level="1">Motivated self-starter and problem solver with a demonstrated track record of producing high quality deliverables on tight deadlines.</li><li style="font-size: 11pt; font-family: 'Noto Sans Symbols',sans-serif; color: #000000; font-weight: 400; margin-left: -17.65pt;" aria-level="1">Strong interpersonal, verbal and written communications skills.</li><li style="font-size: 11pt; font-family: 'Noto Sans Symbols',sans-serif; color: #000000; font-weight: 400; margin-left: -17.65pt;" aria-level="1">Ability to juggle multiple tasks, manage changing priorities, and consistently meet deadlines. </li><li style="font-size: 11pt; font-family: 'Noto Sans Symbols',sans-serif; color: #000000; font-weight: 400; margin-left: -17.65pt;" aria-level="1">Knowledge of SQL report writing is a plus.</li></ul>

Overview: CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community. Responsibilities: Job Summary:The Business Analyst, Financial Services Service Management position will be responsible for support and enhancements to case management systems for AP and Payroll. The position will manage service catalogs, assignment groups, case categories, dashboards, case and productivity reporting, creating rules for routing and escalations, managing ServiceNow enhancements with IT, etc. This position and will require a proven ability to develop, analyze, and troubleshoot service management process, from a business standpoint, which would require a thorough understanding of Finance business processes. This position will frequently work on multiple projects, in a project team member capacity, and will need to possess and apply strong understanding of a projects natural life cycle and project management methodologies. While working on cross functional projects, the Business Analyst will be responsible for identifying upstream and downstream impacts to Financial Services and Finance. This position will act as a liaison between Finance Business Operations and IT department to identify service management issues, conduct root cause analysis, and develop or implement viable long term solutions. Accountabilities: <ul><li>Keep abreast of the full cycle business processes for Financial Services with focus on service management and reporting for AP and Payroll in order to resolve a wide variety of issues and identify opportunities for continuous service improvements that would benefit from streamlined service management process, using ServiceNow or other tools</li><li>Evaluate and manage enhancements to Service Management process for AP and Payroll case management based on ServiceNow platform</li><li>Enable better user experience and tracking of requests via service catalogs, faster resolution of cases / tickets via directing the cases to right assignment groups and creating rules for case routing and escalations</li><li>Manage creation and maintenance of dashboards for AP and Payroll to track the case progress, productivity reporting and customer service metrics. Leverage performance analytics and other tools to develop trends and inferences for service management improvements</li><li>Assist in leveraging other ServiceNow modules for initiatives management like projects, enhancements and programs using Strategic Portfolio Management (SPM)</li><li>Work with stakeholders to understand and document business requirements. The focus will be to improve the usability and profitability of current system architecture while identifying additional process improvement and automation opportunities.</li><li>Develop implementation plan that aligns with business operations and IT priorities and bandwidth. Ensures that the work is done properly and within the time limit.</li><li>Test and review the solution that was developed to ensure it meets initial requirements and issues are identified immediately. Coordinate appropriate remediation with project team and stakeholders prior to implementation.</li><li>Work with department managers to research new functionality, identify potential process improvements, identify potential solutions, and define expected results</li><li>Facilitate training of end users on deployed solutions</li><li>Assist with all department goals and initiatives relative to service management process improvements</li></ul> Qualifications: Minimum Required:<ul><li>5 years experience in service management with focus on ServiceNow driven case management, service catalog maintenance, workflows and reporting</li><li>Experience in multiple ServiceNow modules like performance analytics for reporting dashboards, Strategic Portfolio Management (SPM) for project management</li><li>5 years experience with application support and project life cycle / project management methodologies.</li><li>Strong background in case management for non-IT areas like Accounts Payable, Payroll, Finance, etc. which would require good knowledge of Finance business processes</li><li>Demonstrated high level analytical and quantitative skills</li><li>Experience in a multi-facility large healthcare organization.</li><li>Experience with ServiceNow modules</li><li>Experience with high level advance reporting and advanced excel functions for data analysis </li></ul>EducationBachelors Degree in Business Administration, Finance, or related field. Certification/degree in information or technical systems Special Knowledge, Skills, Abilities<ul><li>Strong organizational skills and ability to follow up with the internal and external customers.</li><li>Detail-oriented and ability to solve problems in a fast paced environment.</li><li>Ability to multi-task and handle multiple issues simultaneously.</li><li>Ability to prioritize competing priorities with multiple deadlines</li><li>Ability to work independently and under tight deadlines.</li><li>Strong computer skills, especially advanced Microsoft Excel skills including, Add Ins and Ad Hoc query analysis.</li></ul>

Overview: In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care, including 11 hospitals and nearly 5,000 physicians and providers. Together, we are empowered to make an even greater impact on the health and well-being of our communities. CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the regions most prestigious experts and innovative treatments and technologies. While youre busy impacting the healthcare industry, well take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more! Responsibilities: Franciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently looking for a Contact Center Business Analyst for the fast-paced Franciscan Patient Access Administration team in Tacoma, WA. Hybrid role with variable hours 7:00am-6:00pm. No weekends required. Job Summary: This job is responsible or driving analysis and data reports for ambulatory patient access and Contact Center strategy. Also responsible for efficient and complete data abstraction and analysis with the ability to draw meaningful conclusions from that data to maximize the effectiveness of contact center resources, service delivery systems and financial performance. An incumbent will complete patient access and connection center-related projects of a quantitative and qualitative nature. Work also includes monitoring, researching, analyzing and preparing written and verbal reports on metrics related to Connection Center metrics that are identified by VMFH leadership as guided by various initiatives. An incumbent works collaboratively with others to proactively identify, communicate and assist in data analysis as well as to elicit requirements, analyze metrics and data and effectively present the information needed to facilitate a decision to move forward with solutions. Work requires strong communication skills and the ability to successfully interact with all levels of positions within the organization. Essential Duties: for incumbents allocated to this job class may also contain relevant job content information and are referenced hereto. <ul> <li>Gathers the information from various sources to help understand the specific situation and studies/analyzes the information to find a solution; collaborates, as appropriate, to discuss reporting requirements to maintain contact center operational dashboards. </li><li>Creates and/or runs SQL queries on the data to address specific requirements for reports and or data needs. </li><li>Identifies and interprets patterns and trends, assesses data quality and eliminates irrelevant data; develops periodic trend analysis reports that monitor key performance indicators and compares them to internal/external benchmarks to review performance of operational, financial, patient satisfaction, provider satisfaction and employee satisfaction metrics. </li><li>Participates in work groups, teams, task forces and committees to support ongoing improvement in contact center operations; provides value-added and productive input and drives continual improvement, supports standardization and streamlining and resolves ongoing patient care issues. </li><li>Develops, analyzes and recommends process and system changes to enhance customer services; conducts analysis on patient satisfaction trends and results; provides business intelligence to staff to enhance customer service and assure patients, internal employees and providers receive excellent customer services. </li><li>Takes ownership and initiative on recommending, developing and implementing contact center reporting changes to enhance the patient experience and increase patient satisfaction. </li><li>Communicates, verbally and in report form, the results of the analysis. </li></ul> Performs related duties as required. Qualifications: Education/Work Experience: <ul> <li>Bachelors degree in Computer Science, Information Systems, Finance, Business Administration or related field and Two years as an analyst in healthcare analysis, finance, financial modeling, economics, contact center or equivalent. </li><li>Or any equivalent combination of education and experience which provides the required knowledge, skills and abilities to perform the essential functions of the position may be substituted for the degree requirement. </li> </ul>

Overview: CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community. Responsibilities: Job Summary:The Reporting Analyst, Financial Services position will be responsible for assessing and supporting reporting needs for Financial Services (AP and Payroll). The position will be responsible for all AP / Payroll reports - regulatory, compliance, audits, time records, legal requests, pay and deduction reports, W2s, 1099s, contractor data, spend and volume analysis, KPIs, internal/external requests, projects, value capture analysis, etc. This position and will also help develop the right strategy for reporting tools for delivery and visualization of various reports that enable reusability and self-service for the requestors. They should have ERP experience in AP / Payroll areas with ability to identify the data sources, relationships and leveraging that to publish reports using SQL queries and various visualization tools like Tableau, Power BI, Looker, etc. This position will frequently work on multiple reporting needs and will need to possess and apply strong understanding of a requirements gathering, data analysis and visualization of reports that fulfill the stakeholders needs. Accountabilities: <ul><li>Keep abreast of the full cycle business processes for Financial Services with focus on analytics and reporting for AP and Payroll using various tools for data gathering, report creation and visualization</li><li>Enable self-service and reusability of reports by parameterization, appropriate filters and leveraging various visualization platforms</li><li>Manage creation and maintenance of dashboards for AP and Payroll to showcase metrics like regulatory, compliance, audits, time records, legal requests, pay and deduction reports, W2s, 1099s, contractor data, spend and volume analysis, KPIs, internal/external requests, projects, value capture analysis, etc.</li><li>Design business analysis and data recording systems for use throughout the department</li><li>Regularly examine data reports to locate and resolve any issues throughout the flow</li><li>Accurately analyze and collect data for various types of business reports</li><li>Create business reports that provide insight into key data points</li><li>Communicate the results of data analysis in written and verbal form to managers</li><li>Work with stakeholders to understand and document reporting requirements. The focus will be to improve the usability and profitability of current system architecture while identifying additional process improvement and automation opportunities.</li><li>Develop implementation plan that aligns with business operations and IT priorities and bandwidth. Ensures that the work is done properly and within the time limit.</li><li>Test and review the solution that was developed to ensure it meets initial requirements and issues are identified immediately. Coordinate appropriate remediation with project team and stakeholders prior to implementation.</li><li>Work with department managers to research new functionality, identify potential process improvements, identify potential solutions, and define expected results</li><li>Facilitate training of end users on deployed solutions</li><li>Assist with all department goals and initiatives relative to service management process improvements</li></ul> Qualifications: Minimum Requirements: 5 years experience in analytics and reporting using various tools like SQL, Crystal Reporting, Power BI, Tableau, Looker, Qlikview and other tools Experience in ERP environment in either AP / Payroll or both, preferably in Lawson ERP One to three years of experience as a financial or business analyst Analytical skills that allow for the development of data-driven reports Demonstrated ability to manage time and prioritize projects to meet deadlines Ability to use SQL and Microsoft Excel to create pivot tables, graphs and charts Excellent critical thinking skills to help solve business problems and make decisions Tendency to pay close attention to small details that could impact results General knowledge of business operations, objectives, strategies, process and information flow Demonstrated high level analytical and quantitative skills . Preferred/Desired: Experience in a multi-facility large healthcare organization. Experience with various reporting tools Experience with high level advance reporting and advanced excel functions for data analysis EducationBachelors Degree in Business Administration, Finance, or related field. Certification/degree in information or technical systems Special Knowledge, Skills, AbilitiesStrong organizational skills and ability to follow up with the internal and external customers. Detail-oriented and ability to solve problems in a fast paced environment. Ability to multi-task and handle multiple issues simultaneously. Ability to prioritize competing priorities with multiple deadlines Ability to work independently and under tight deadlines. Strong computer skills, especially advanced Microsoft Excel skills including, Add Ins and Ad Hoc query analysis. Ability to see the bigger picture and think through the entire process before making recommendations or decisions.

**Overview** CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community. **Responsibilities** **Job Summary:** The Business Analyst, Financial Services Service Management position will be responsible for support and enhancements to case management systems for AP and Payroll. The position will manage service catalogs, assignment groups, case categories, dashboards, case and productivity reporting, creating rules for routing and escalations, managing ServiceNow enhancements with IT, etc. This position and will require a proven ability to develop, analyze, and troubleshoot service management process, from a business standpoint, which would require a thorough understanding of Finance business processes. This position will frequently work on multiple projects, in a project team member capacity, and will need to possess and apply strong understanding of a projects natural life cycle and project management methodologies. While working on cross functional projects, the Business Analyst will be responsible for identifying upstream and downstream impacts to Financial Services and Finance. This position will act as a liaison between Finance Business Operations and IT department to identify service management issues, conduct root cause analysis, and develop or implement viable long term solutions. **Accountabilities:** + Keep abreast of the full cycle business processes for Financial Services with focus on service management and reporting for AP and Payroll in order to resolve a wide variety of issues and identify opportunities for continuous service improvements that would benefit from streamlined service management process, using ServiceNow or other tools + Evaluate and manage enhancements to Service Management process for AP and Payroll case management based on ServiceNow platform + Enable better user experience and tracking of requests via service catalogs, faster resolution of cases / tickets via directing the cases to right assignment groups and creating rules for case routing and escalations + Manage creation and maintenance of dashboards for AP and Payroll to track the case progress, productivity reporting and customer service metrics. Leverage performance analytics and other tools to develop trends and inferences for service management improvements + Assist in leveraging other ServiceNow modules for initiatives management like projects, enhancements and programs using Strategic Portfolio Management (SPM) + Work with stakeholders to understand and document business requirements. The focus will be to improve the usability and profitability of current system architecture while identifying additional process improvement and automation opportunities. + Develop implementation plan that aligns with business operations and IT priorities and bandwidth. Ensures that the work is done properly and within the time limit. + Test and review the solution that was developed to ensure it meets initial requirements and issues are identified immediately. Coordinate appropriate remediation with project team and stakeholders prior to implementation. + Work with department managers to research new functionality, identify potential process improvements, identify potential solutions, and define expected results + Facilitate training of end users on deployed solutions + Assist with all department goals and initiatives relative to service management process improvements **Qualifications** **Minimum Required:** + 5 years experience in service management with focus on ServiceNow driven case management, service catalog maintenance, workflows and reporting + Experience in multiple ServiceNow modules like performance analytics for reporting dashboards, Strategic Portfolio Management (SPM) for project management + 5 years experience with application support and project life cycle / project management methodologies. + Strong background in case management for non-IT areas like Accounts Payable, Payroll, Finance, etc. which would require good knowledge of Finance business processes + Demonstrated high level analytical and quantitative skills + Experience in a multi-facility large healthcare organization. + Experience with ServiceNow modules + Experience with high level advance reporting and advanced excel functions for data analysis **Education** Bachelors Degree in Business Administration, Finance, or related field. Certification/degree in information or technical systems **Special Knowledge, Skills, Abilities** + Strong organizational skills and ability to follow up with the internal and external customers. + Detail-oriented and ability to solve problems in a fast paced environment. + Ability to multi-task and handle multiple issues simultaneously. + Ability to prioritize competing priorities with multiple deadlines + Ability to work independently and under tight deadlines. + Strong computer skills, especially advanced Microsoft Excel skills including, Add Ins and Ad Hoc query analysis. **Pay Range** $35.28 - $51.16 /hour We are an equal opportunity/affirmative action employer.

Overview: CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community. Responsibilities: This is a remote position. <h5>Job Summary </h5>The Senior Product Manager provides application technology expertise for the centralized patient monitoring products deployed in the National Care Base Center in Phoenix AZ. This role will have oversight for the Virtual Companion program and will also support the Centralized Monitoring Unit program. This role will lead the IT assessment, technical turn-ups, application development, upgrade or implementation of highly complex/enterprise wide cross functional programs or projects. This role will work with the Carebase Center clinical operational team and will lead the resolution of highly complex problems. The Senior Product Manager works on multiple projects, supports the planning, development, implementation, testing, updating, upgrading, documentation and maintenance of in scope Carebase Center applications and IT Infrastructure. Acts as subject matter expert for centralized monitoring products. Leads a cross functional team to troubleshoot highly complex hardware, software and system problems. <h5>Job Responsibilities </h5><ul> <li>Responsible for delivering or leading the design, development, support, Maintenance deployment of functional applications as well as information support processes. </li><li>Project assignments of high complexity which includes application design, and configuration build. Interacts with the customer user community in a courteous and professional manner to secure business requirements; perform technical requirements translation and work with Product Engineers or Product Administrators to meet business objectives. This includes assisting business leadership and IT leadership with strategic planning and initiatives. </li><li>Develops or leads test plan development for new application functionality from an application/technical perspective. Collaborates with key stakeholders and may provide guidance on functional testing. </li><li>Lead resolution of high complexity issues or requests that need a technical expert for specific solution sets. And typically involved in problem management activities which includes performing diagnosis, troubleshooting and critical thinking to solve or fulfill needs of medium and high complexity; utilizing knowledge management and escalating issues when necessary. </li><li>Responsible for completing tasks and associated documentation within committed timeframes, and effectively communicates across teams and all levels of management and leads others on the team with task assignments and deliverables. </li><li>Leads technical analysis discussions, delivers supporting artifacts and assists with conducting review sessions for all necessary approvals. </li><li>Develops, maintains and a reviewer of knowledge management artifacts and leads transition to operations functions following implementation delivery. </li><li>Receives necessary information and training of applications during the implementation of new solutions, upgrades, fixes. </li><li>Lead Product Release management functions which may include developing test plans, performing test plans, facilitating with end user for end user acceptance testing and may develop application validation scripts for ongoing operations team. </li><li>Develops overall project task list for team, estimates and resource plans for highly complex or enterprise wide solutions. </li><li>Day to day interactions with user community and works collaborate with multiple Stakeholders both IT and non-IT as it relates to problem management and project delivery. </li><li>Provides guidance and training and problem solving assistance to other team members and operational support teams. </li><li>Leads efforts on continuous process improvement activities to ultimately improve customer satisfaction experience. </li><li>Involved in the Development of service level agreements (SLAs). Monitors deviations and escalates issues to leadership. </li></ul>Qualifications: <ul> <li>Bachelors degree in Computer Science, Technology, Medical, Business discipline or equivalent experience. </li><li>5+ years required </li><li>10+ years experience working in IT as an Application Systems Analyst or Technical Analyst role </li><li>Experience working with project life cycle or project management methodologies required. </li><li>6 or more years experience application support, implementation or development experience with applications in a hospital or medical related industry is required. </li></ul> #LI-Remote #LI-CSH

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