In this role, you will be responsible for independently investigating, analyzing, and resolving queued fraud and financial risk issues. You will work closely with our team to identify and mitigate risks, maintain high standards of investigation procedures, and contribute to process improvements.Key Responsibilities:<ul><li>Investigate, analyze, and resolve queued fraud and financial risk issues.</li><li>Make outbound calls to customers to validate payment transactions.</li><li>Write clear and concise case notes.</li><li>Provide empathetic and efficient resolutions to complex customer inquiries.</li><li>Handle questions or escalations on suspected fraud from other business units.</li><li>Maintain or exceed established standards for investigation procedures.</li><li>Collaborate with the team to share best practices and ideas on fraud prevention techniques.</li><li>Work on special projects as needed.</li></ul>Requirements:<ul><li>Bachelor's degree in [relevant field] or equivalent work experience.</li><li>Previous experience in risk analysis, fraud investigation, or financial services preferred.</li><li>Strong written and verbal communication skills.</li><li>Attention to detail and ability to analyze data effectively.</li><li>Proficiency in Google Suite and other relevant software.</li><li>Ability to work independently with minimal supervision.</li><li>Customer service-oriented mindset.</li><li>Knowledge of KYC and KYB processes is a plus.</li></ul> Dexian, LLC is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Position SummaryOther location: Richmond, VAThe open role is Business Control Specialist in Change Governance team. The role provides governance and controls to Permit to Operate process which is used for controls around significant tech changes. Key responsibilitiesCoordination with Permit participating policies control ownersAnalyze policies to ensure Permit controls are covering requirements for significant deploymentsEnsure effective written procedures and ensures accurate and updated documentationWork with second line Risk partners as required to ensure continued signoff from Risk partners on our procedures and documentationParticipate in various Change forums to ensure Change Community is kept updated with any changes/updates to the tech deployment process. Responsibilities: .Owns process, design and execution of Change controls related to significant tech deploymentsWork on the day-to-day issues, queries from FLUs, Change partners and prioritizing the matters for discussionsServes as the subject matter expert for the process with stakeholders to include Risk, AuditEnsures comprehensive procedures reflecting end to end processDefines controls and measures performance of process on monthly/quarterly basisExecutes appropriate governance routines, to ensure key stakeholder debate and discussion of process execution, risks, etc.Assesses process performance, emerging risks, themes from process deviations, etc. to identify and implement enhancements to the processMaintains a holistic understanding of systems/tools supporting Change processPro-actively understanding responsibilities and manage tasks independentlySupports change management deliverables and project documentation (issue/risk logs, status reports, requirements documentation, design documentation, project plans).Establish and maintain effective communication with team members and other key stakeholders Required SkillsOwns process, design and execution of Change controls related to significant tech deploymentsWork on the day-to-day issues, queries from FLUs, Change partners and prioritizing the matters for discussionsServes as the subject matter expert for the process with stakeholders to include Risk, AuditEnsures comprehensive procedures reflecting end to end processDefines controls and measures performance of process on monthly/quarterly basisExecutes appropriate governance routines, to ensure key stakeholder debate and discussion of process execution, risks, etc.Assesses process performance, emerging risks, themes from process deviations, etc. to identify and implement enhancements to the processMaintains a holistic understanding of systems/tools supporting Change processPro-actively understanding responsibilities and manage tasks independentlySupports change management deliverables and project documentation (issue/risk logs, status reports, requirements documentation, design documentation, project plans).Establish and maintain effective communication with team members and other key stakeholders. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.Dexian | Unlock trajectory changing opportunities.Unlock business potential with Dexian's comprehensive solutions. Discover staffing, talent development, and valuable resources. Explore now!

Job Summary:Dexian is seeking a Risk Analyst with Issue Management for an opportunity with a client located in Plano, TX. Responsibilities:<ul><li>Business Controls team member supporting Data Management Technology (DMT)</li><li>Ambassador of the risk culture</li><li>Lead ongoing risk review meetings</li><li>Encourage the Self-Identified Audit Issues and help with creation and remediation</li><li>Expecting the candidate to have knowledge of Global Information Security Policy</li><li>This role influences across multiple levels of management and business partners to ensure deliverables, timelines and support are met</li><li>Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes</li><li>Expected to partner with DMT application teams to improve process understanding and drive adherence</li><li>Collaborate with Business Control function partners to identify opportunities to influence and improve policies, standards, and tools</li><li>Lead operational alignment with enterprise requirements and drive BAU routines</li><li>Assist with facilitating at the Bi-Weekly Risk Governance Forum - share updates on key efforts and initiatives related to policies, standards, and tools impacting application teams</li><li>Provide a forum for application teams to raise process-related issues, questions, concerns and drive continuous improvement</li><li>Provide advice and guidance to DMT Senior Leaders on responses, as needed</li></ul> Requirements:<ul><li>5+ years of relevant experience in a large, fast-paced, results-oriented company</li><li>Compliance Operational Risk experience</li><li>Provide Data Analysis; ability to sift through data (filter, create pivots via Excel) look for trends and tell a story</li><li>Keen eye for dashboard reporting; tweak existing reporting and/or create Risk Dashboard (s) for Sr. Leadership usage</li><li>Excellent written and verbal communication skills</li><li>Strong communications skills</li><li>Critical thinking</li><li>Ability to provide guidance and consultation and effective feedback</li><li>Effective partnering skills to build consensus; proven ability to influence peers/stakeholders across multiple groups</li><li>Application Governance knowledge</li><li>Internal or External Audit experience</li></ul> Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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Risk Analyst Dexian Jobs

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